#Tommie copper face masks tv
I seen on TV and online the products they have and they looked like they really were made well. To start this Tommie Copper is nothing but another scam. I even sent photos! Worst Customer Service I’ve had in over 2 years on any site. They offered to send me a repeat order and I said NO! It’s a very poor design. But they said “there are no refunds on face masks”. I tried for over 5 weeks to get it refunded and they REFUSED! The first attempt was well within the 60 day guarantee. The metal in the nose bridge had popped through.
my finger was pricked as if by a needle and was bleeding. Here it is.just filled with cuss words and threats(Not)! Defective Design After wearing less than 5 times, I put it on and fit the nose area. They denied it’s publishing because it didn’t meet their guidelines. So after being denied a refund because no face masks are refundable.even though they have a 60 day guarantee that they won’t stand by. I called customer service after a wire popped through on the nose bridge and cut me! After only 5 wears! Turns out they are also made in CHINA! Unbelievable. Idk I was very light headed the entire time xD The fact that it gets sucked into your orifices as you breathe is the worst issue I faced. Maybe a netting for the replaceable filter slot? Or in all honesty, I'd do away with the idea and go straight for a comfort layer affixed to a rigid exterior layer to allow for unimpeded inhalation. A more rigid outer layer and more breathable inner layer may fix this issue. I cut the inner layer of fabric out to try the salvage the mask, because I like the aesthetic, but there is no salvaging this 14 dollar purchase. Tried the gym right after (don't ask me why.) And like the frog slowly boiled, I hit hypoxia and stumbled to a place off camera for some survival breaths. They are made of a loose fitting fabric that sucks into your nose and mouth when you inhale and the exhausted air does not exist the mask upon exhale. Their website and packing slip BOTH have returns and exchanges, WHY would you require a customer to re-submit an order when an exchange for a larger size was requested that is what custom service does or in this case should do ? I don't get it you advertise that your customers are more a "Following than Costumers", well after this experience It will take convincing to purchase another Tommie Copper item EVER again I explained to her that I needed the next larger size and was told I needed to return the item for a refund and once the refund and when I got the refund I could order the larger size but would have to call in again to get the 40% discount when I purchased the original shirt. and was on hold again for 22 minutes when your line disconnected, I called back again for another 32 minutes when I finally made contact with an agent. I was on hold for 25 minutes which exceeded your 5pm closing time so I hung up. When it arrived it was too small and attempted to contact your customer service number on the packing slip on 10-5-21. I placed an order on 9-30-21 for a Large Shoulder support shirt.
0 kommentar(er)
